Shipping Policy

Last Updated: August 17, 2026

Thank you for shopping with us. We are committed to providing reliable shipping and a smooth shopping experience.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

During holidays, promotional events, or periods of high order volume, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Time

For orders shipped within the United States, the estimated delivery time is:

Standard Shipping: 6–18 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, customs, holidays, or other circumstances beyond our control.

3. Shipping Costs

Shipping fees are calculated and displayed at checkout based on the shipping destination and order details.

From time to time, we may offer free shipping promotions or other shipping discounts.

4. Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow 2–5 business days for tracking information to become active after the package has been shipped.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at checkout.

If you enter an incorrect address, please contact us as soon as possible. We will do our best to update the shipping information before the order is shipped.

If an order has already been shipped, we may not be able to change the delivery address.

6. Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier.

If your package arrives damaged, please contact us promptly and provide photos of the package and the damaged item so we can review the situation.

7. Delayed Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.

We will assist you in checking the shipment status and determining the appropriate next steps.

8. Customs and Import Fees

For international orders, customers may be responsible for applicable customs duties, taxes, or import fees imposed by the destination country.

These charges are not included in the product price or shipping fee unless otherwise stated.

9. Contact Us

If you have any questions regarding your order or shipment, please contact our customer service team.

We will be happy to assist you with your order and shipping inquiries.

Thank you for choosing our store!